Saturday, April 4, 2009

Another insurance update

For those keeping track. Over the last two weeks we got back the overpaid insurance money (what we paid for insurance that we didn't have) The total $131.
I called two weeks ago and was told that my insurance claims check had been mailed. I didn't receive it, so I called and was told it had been mailed to BROOKLYN! OMG! I was beyond angry. I asked to speak to a supervisor about why this issue (with my address that I have changed on multiple occasions as has Viacom HR) was still unresolved. I was told there was no one at customer service who could help me. I asked again, and was hung up on. Viacom HR is now hopefully resolving this issue.

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